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FreeCreditScore.com

  164 inquiries |
Credit Reporting Agencies

P.O. Box 19729
Irvine, CA 92623
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(877) 300-2506

http://www.freecreditscore.com

Monday through Friday 6:00 am - 6:00 pm PST
Saturday and Sunday 8:00 am - 5:00 pm PST

Company Rating

AAA

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Customer Reviews

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Complaint Experience

0%

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against FreeCreditScore.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

Other Information

Company Info

FreeCreditScore.com offers credit score services and a membership that includes: automatic updates, mobile app, score alerts, access to fraud resolution experts and ID protection services.

Primary Contact: Greg Young (Director Public Relations/Consumer Engagement)
Business Started: 4/1/2010
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells membership in The Triple Advantage Credit Protection program. The membership entitles the buyer to receive alerts and updates to their credit reports and scores by all three major credit reporting agencies for a monthly charge of $14.95. The membership is marketed via various internet sites usually in connection with a 7-day trial offer. The trial offer allows buyers to use the service for 7 days however if no cancellation is recceived the company automatically renews the monthly membership charging the user $14.95.~~Often you can unknowingly join a plan simply by accepting an introductory offer of merchandise or services. Continuity plans may offer an introductory """"free trial period"""" to let you check out the merchandise or service and decide whether to join the plan. If you keep the merchandise beyond the free trial period or fail to cancel the service within the free trial period not only must you pay you automatically become a plan member. Joining a continuity plan means you agree to the plan's sales method as long as you're a member. You'll automatically get periodic shipments of merchandise or delivery of services. You won't get any announcements or rejection forms before each shipment or service period. The shipments or services continue until you cancel your membership.~~Sellers must give you information about the plan's terms and conditions clearly and conspicuously in their promotional materials. These terms may include; that you become a member if you accept the introductory merchandise or initial round of services unless you cancel; or that periodic delivery of merchandise or services will occur - with no further action on your part; and will continue until cancellation is received. It also must disclose a description of the merchandise or services you agree to buy say whether there's a minimum purchase and how often you'll receive the products or services. An explanation of the plan's billing procedure for each shipment or period of service must also be provided as well as the terms of the plan's refund or return policy; how and when you can cancel your membership; and the price of the goods or services if you fail to cancel including shipping and handling if applicable.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Credit Report.Com

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.