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Global Cash Card

  1,409 inquiries |
Other Financial Services

3972 Barranca Parkway Suite J610
Irvine, CA 92606
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(888) 220-4477

http://www.globalcashcard.com

Please call for business hours.

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

4 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/6/2020

GlobalCashCard remote customer service remains deficient and exiguous, with unresponsive and impassive indifference.

It was the impetus and expeditious momentum of BCA, that provided and sparked the action from a third-party provider to resolve this in an express, efficient and competent manner.

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Complaints and Resolutions

Total Amount in Dispute:
$1,527.00

Total Amount Settled:
$562.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege the company charges fees for services that were not previously disclosed before buying the card. In other cases customers complain that cards given as a gift end up with a negative balance if the card account is not closed by the card bearer or that other financial institutions used by card bearers would not process transactions when Global Cash Cards were used. Other complainants allege unauthorized charges were deducted form their accounts. ~~The company responds to complaints by explaining services agreeing to investigate fraudulent or unauthorized charges or issuing credits in some cases.

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Complaint Closing Statistics

4 complaints against Global Cash Card closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
2 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

World Processing Ltd. provides services and technical support for a pre-paid debit card offer.

Primary Contact: Joseph Purcell (President)
Business Started: 3/3/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Global Cash CardTM service provides an ATM/Debit or Debit MasterCard Card offered by World Processing L.T.D. ~~Prepaid debit cards are sold by participating retail locations banks and credit card companies and are typically available without a credit check or prior bank account. They can be used wherever that brand of credit card is accepted permitting you to rent cars purchase airline tickets and buy other goods and services without a credit card. In addition to shopping some cards can be used to withdraw cash from ATMs and to pay bills. They offer convenience and a safe alternative to cash and can be reloaded with more money. Many people find them helpful for curbing and tracking their spending and like the fact that they are not creating new debt when using a prepaid card. ~~Most prepaid debit cards are not refundable if lost or stolen and using one will not help build a credit record. You will pay an upfront fee in addition to the dollar amount placed on the card. Other fees can include entrance/activation fees maintenance fees monthly and annual fees Point of Sale fees ATM transaction fees transaction limit fees bill payment fees phone or online transaction fees money transfer fees and inactivity fees. Finally you will most likely be charged a reload fee if you add more money to your prepaid debit card. ~~Gift card users should keep careful track of their cards as refunds are generally not available if the card is lost or stolen. Fees and expiration dates also need consideration. Only a very few states prohibit them altogether. Monthly maintenance fees processing fees or inactivity fees can lower the value of gift cards. Also some gift cards carry an expiration date by which any remaining value is lost.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Luis S (Supervisor, Global Cash Card Operations)
Marco Reyna (Fraud & Risk Supervisor)
MIchael Palmer
Miguel Cardenas (Operations Manager)
Richard Elliott (Chairman)

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