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GlobeIn

  323 inquiries |
Online Retailers

799 Castro Street
San Francisco , CA 94114
| Get Directions

http://www.shop.globein.com

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/30/2020

Shady business

They have different prices depending on when/where you buy something . They have an add on shop and artisan shop.in the add on shop it's usually around 20% off some items but can only purchase from 1-10th of the month. Oh and if you don't check out everything in your cart will be charged after that 10th of the month. In the artisan shop you can use a code for 20% (For members only)the whole site is for members only!! but you can not combine any other offers with it. Like right now they are having a promotion spend $150 get a $35 gift card to use next month... catch is you have to pay full price no 20% off . You can not even look or buy unless you are a member. I tried to purchase $180 worth of stuff that with the code would knock it down to $150 to receive the gift card but no it won't even let me put the code in because once your cart hits over $150 it automatically adds the gift card promotion which makes it impossible to remove to add code. Emailing them gives you automatic reply saying they will respond soon. When they finally do respond it just a bunch of copy and paste responses never really responding or helping. They don't care about customers which makes me think they don't care about artisan either. They have a Facebook group dedicated to members called mavens of globein. The admins will not approve any post that portrayes the company in a bad light. Beware of this company they will take your money upfront and if your lucky you will get a few items way past shipment standards. No actual real customer support. And any promotions are of inflated prices . I've earned points which I can redeem for money off I have two $5 Off codes but I can't combine it again with my members only code (Shopfair). They only have free shipping if you spend $25 or $50 so if your trying to buy one of the few items they have for cheap to use the $5 off on a full priced item they are gonna charge $6 for shipping. You lose either way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against GlobeIn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is online retailers.

Primary Contact: Customer Support
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.