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Gold Coast Funding

  955 inquiries |
Mortgage Services

4685 MacArthur Court Suite #440
Newport Beach, CA 92660
| Get Directions

(800) 255-5780

http://goldcoastfunding.net/

Monday to Friday - 8:00AM to 5:00PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/25/2019

Disappointed and Unhappy in Escondido

We were working with Jeff Prohasky of Dovelending Group for a cashout refi. Things looked promising and we were happy with the customer service we were getting, especially with Jeff's service. I checked their website and was amazed that there's not bad review/complaint ...... until NOW. Because prices of houses started to come down by Sept/Oct, our loan didnt pushed through (not enough home equity). So we turned to "streamlined refinance." My husband was a VA veteran and little did we know that we had to wait after our 6-month payment before we could proceed with the refinance. It's a matter of keeping us informed as Clients, whether it's doable or not. We were mislead. When the refi-cashout didn't work out, we thought we're still ok with streamlined refi since we didn't hear from our agent, Jeff Prohasky, that it's NOT DOABLE. When it was time to process our paperwork for the streamlined-refi, we stopped hearing from him - TOTALLY ABANDONED US. We emailed him once, twice and no response. He must be TOTALLY EMBARRASSED THAT HE AND HIS COMPANY COULDN'T DELIVER. My husband and I (especially me since I was the contact person and I dealt with Jeff most of the time of our loan) wouldn't be writing this BAD REVIEW if .... IF ONLY JEFF WAS HONEST ENOUGH WITH US. He could have said they're sorry but they can't help us further. That's all what we want to hear from them. So ....... NEVER NEVER NEVER TRUST ANY AGENT/MORTGAGE until the documents have been signed, the loan has funded and everyone is happy. Remember the mortgage name (DOVE LENDING GROUP) and it's agent, JEFF PROHASKY. Unhappy and Very Disappointed in Escondido

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Gold Coast Funding closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

We specialize in mortgage financing. We offer low-rate mortgage loans for residential properties with one to four units. We have over 30 years of experience and are known for low rates, helping individuals with credit problems, & veteran loans.

Primary Contact: Alan Gutchoen (CEO)
Business Started: 10/13/1995
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Licensing

California Bureau of Real Estate

Verified License

License Number: 01073270
Status: Licensed

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Maurice Cohn (Secretary)
Mark Ridgers

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