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Rosland Capital LLC

 Member | 19,175 inquiries |
Gold, Silver, and Platinum Dealers

11766 Wilshire Blvd., Suite 1200
Los Angeles, CA 90025
| Get Directions

(888) 501-8947

http://www.roslandcapital.com

Monday-Friday:
7:00 AM-6:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 10 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

11 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 10/01/2008
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 8/4/2021

Heather Ho!!! Look no further.

She is the person you want as your guide, if you are an expert or first-timers, like my husband and me. With the uncertainty of the economy and the scary times we are facing, we were getting very anxious to protect our modest savings. After doing a bit of research, we decided to look at precious metals. We looked up the big well known, best-rated companies and my husband liked what he saw with Rosland Capital. He was really taken with the reviews of Ms. Heather Ho. He called Rosland and was sent a few brochures about the company and an education on gold and silver. To be honest we needed an expert to walk us through this process. This is our future we are trying to protect. Enter Ms. Heather Ho. I believe I spoke to Ms. Heather first. It was just an easy conversation. We discussed Rosland Capital and we discussed gold and silver. She told me to look over the brochures with my newfound knowledge from our conversation. I am disabled and Heather took that extra time and care with me that I needed. Heather may work for Rosland, but she was more concerned about our needs than any commission. We had several wonderful conversations before we even got down to business and numbers. By then she knew us and our future needs, and we had met the perfect person we trusted to look after our assets moving into the future. We discussed our realistic goals and Heather made sure we left enough liquid assets to cover our daily expenses and any unforeseen expenses we might face in the future. That fact alone, confirmed we were blessed to have found her. Heather Ho is an expert in her field. She is professional, warm, patient and just a pleasure to do business with. An important note: She walked us through the whole transaction. She did all the heavy lifting in a perfect package, making the whole process simple and easy for us. She tracked the package until it arrived safely at our door and was there to make sure every item that arrived was counted for, and in perfect condition. You need Rosland Capital because they are fortunate enough to have Ms. Heather Ho on their team. A short note: We will be contacting Heather very soon to talk about investing a bit more, and I know she will be there to safely guide us and give us the benefit of her years of experience. Heather Ho is "Family" now. Sincerely, Kathy and Dan

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Complaints and Resolutions

Total Amount in Dispute:
$341,550.00

Total Amount Settled:
$175,000.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

11 complaints against Rosland Capital LLC closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
4 Agreed to make an adjustment
1 Refusing to make an adjustment
5 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Rosland Capital LLC is a precious metal asset firm based in Los Angeles, California with additional locations in the United Kingdom and Germany.

Primary Contact: Jamie Marsh (Compliance Officer)
Business Started: 8/11/2005
Social:
About Rosland Capital LLC

Rosland Capital LLC is a precious metal asset firm based in Los Angeles, California with additional locations in the United Kingdom and Germany.

Rosland Capital sells all the popular forms of gold, silver, platinum, palladium and other precious metals, including bullion and numismatic coins. Rosland Capital also provides products for precious metals-backed IRA's in the form of gold or silver. Marin Aleksov is the founder and CEO of Rosland Capital.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Rosland GmbH
Rosland

Websites:

Contacts:

Mel Ziontz (Legal Counsel)
Compliance Department
Customer Service
Customer Support
Services

Addresses: