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Rosland Capital LLC

 Member | 18,195 inquiries |
Gold, Silver, and Platinum Dealers

11766 Wilshire Blvd., Suite 1200
Los Angeles, CA 90025
| Get Directions

(888) 994-2449

http://www.roslandcapital.com

Monday-Friday:
7:00 AM-6:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

11 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 10/01/2008
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 5/4/2020

What should happen to a Rosland Capital salesman who harasses potential customers?

On May 1, 2020, at 11:17a.m., my husband called Rosland Capital at the number taken from your website. He had questions about coin denominations offered by Rosland and how to switch a 401k to a Gold IRA. My husband was barely able to ask the first question when your salesman turned insulting and rude. When my husband hung up, because he was so embarrassed, your salesman called him back to scream at him some more. The fact that your salesman called us back now makes it harassment. Most phone transactions are recorded so you don't have to take my word for this. The original call took place on Friday, May 1, 2020. My husband called (888) 850-1946 at 11:17am. That 1st call lasted about 2 minutes. At 11:20 a.m., your salesman called my husband's cell phone from the number (310) 429-1821. Unfortunately, in the horrific surprise of it all we missed the man's name, but then I'm sure I've given you enough information to find him if you wanted to. This all happened within a span of 5 minutes or less. I answered the second call and his words to me - "1/10th ounce – are you serious? Never call Rosland Capital again with such a ridiculous request". Please know that I've written detailed letters about this incident and have mailed them to Mr. Marin Aleksov (CEO of Rosland Capital) and Mr. William Devane (Official Spokesman for Rosland Capital). Appalled.

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Complaints and Resolutions

Total Amount in Dispute:
$339,669.00

Total Amount Settled:
$339,669.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

11 complaints against Rosland Capital LLC closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
0 Making a partial refund
5 Agreed to make an adjustment
1 Refusing to make an adjustment
3 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Rosland Capital LLC is a precious metal asset firm based in Los Angeles, California with additional locations in the United Kingdom and Germany.

Primary Contact: Jamie Marsh (Compliance Officer)
Business Started: 8/11/2005
Social:
About Rosland Capital LLC

Rosland Capital LLC is a precious metal asset firm based in Los Angeles, California with additional locations in the United Kingdom and Germany.

Rosland Capital sells all the popular forms of gold, silver, platinum, palladium and other precious metals, including bullion and numismatic coins. Rosland Capital also provides products for precious metals-backed IRA's in the form of gold or silver. Marin Aleksov is the founder and CEO of Rosland Capital.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Rosland
Rosland GmbH

Websites:

Contacts:

Mel Ziontz (Legal Counsel)
Compliance Department
Customer Service
Customer Support
Services

Addresses: