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Golden Vantage, LLC

  459 inquiries |
Small Household Appliances Retail

1689 East Mission Blvd.
Pomona, CA 91766
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(626) 350-8360

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Company Rating


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Customer Reviews

based on 2 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/30/2017

Could not return damaged item

I ordered a range hood. After opening box, found item damaged. Contacted company by phone, had to insist on returning item because it was past the 30 day return policy. Not sure why they expected me to keep a damaged item. Golden Vantage finally agreed to accept the damaged item. Contacted via email, they promised to send return packet/postage. Never received it. When you call their support number it just rings/you get put on hold/ asked to leave a msg. No replies. Also, no replies via email. Would like to receive a non-damaged product.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Golden Vantage, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Golden Vantage, LLC sells appliances, sinks and faucets, hardware, bath tubs, wine coolers and much more.

Primary Contact: Customer Service
Business Started: 4/19/2011

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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