Mr. Cooper

  • Category:
  • Address:
    8950 Cypress Waters Blvd
    Coppell, TX 75019
  • Phone:
    (877) 783-7480
  • Website:
  • Social:
    Mr. Cooper on Facebook Mr. Cooper on Twitter Mr. Cooper on LinkedIn Mr. Cooper on Twitter Mr. Cooper on LinkedIn 
  • Hours:
    Monday through Friday:
    8:00 AM - 8:00 PM
  • Primary Contact:
    Jay Bray (President, CEO and Chairman)
  • Business Started:
    8/20/2001

This company's business is providing lending services.

5,112 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation
BB

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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BCA Company Reviews

Licensing

California Department of Business Oversight

Verified License

License Number: 603K549
Status: Active

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
1Making a full refund, as the consumer requested
0Making a partial refund
0Agreed to make an adjustment
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
26Unanswered
0Unassigned

Total: 28 complaints

Complaint Experience

4%

Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

The company advised our office that lenders have no control over timeliness or content of appraisals which are completed by third party vendors. The estimated time for disbursement and amount may vary slightly based on the exact funding date and th...Read more

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

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