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Gregg Maxx Studio

  198 inquiries |
Photographers

2829 Cedar Street
Philadelphia, PA 19134
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(856) 465-6833

http://www.gregorymaxx.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/13/2018

As the professional Greg should've updated me earlier in regards to the setbacks he faced around full completion of his studio.

Greg Maxx was highly referred to me as a quality photographer with his own studio. I reached out to him for a private shoot for my birthday. Upon requesting his services Greg let me know that he'd be relocating studios. When I asked if he thought the new studio would be completed by the time of my shoot 7/29/18 he said yes. I provided my non-refundable deposit to hold my spot in March. In May I provided a $200 deposit towards his actual services. Two months before my event I requested to come view his new location. He agreed to meet up with me a week before the actual shoot was scheduled. The new studio was not finished and not located in the initial area Greg told me he'd be moving to. He was still actively working on getting the space into shape. After viewing the space and the location I decided to not have my photo shoot at Greg's studio nor did I want to utilize him for photography of my shoot. Two days after viewing this space I requested a full refund of $200. Greg asked if I would allow him a wk to get those funds back to me. I agreed and waited eight days and still received nothing. I gave Greg gentle remaindered about the refund. Greg apologized and then requested yet another week which I told him no, as I needed those funds to put towards rent. It was not until I filed a complaint via Paypal the payment option used by Greg that I received my refund in full on 8/10/18. I would like for Greg to be more honest and transparent with future customers.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Gregg Maxx Studio closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is photographers.

Primary Contact: Customer Service
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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