Habbo ratings, reviews and complaints - Online Gaming Websites

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Typically complainants allege that accounts are terminated or banned without justification.. Most of these complainants deny any illegal usage or violation of the terms of service and are dissatisfied that their accounts have not been reinstated. ~~The company generally responds by providing information on why the accounts are banned in most cases for violation of the terms of agreement. In other cases the company reinstates accounts requests additional information to locate accounts or provides updates to accounts.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Habbo closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Company's business is a social game and online community.

Primary Contact:	Paul LaFontaine (Chief Executive Officer)
Business Started:	8/1/2000
Social:

Interested in Habbo?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Habbo Hotel

Sulake Inc.

Websites:

http://www.sulake.com

Contacts:

Raquel Alvarez (Sr. Manager, User Care)

Reputation Report

Habbo

Complaints and Resolutions

Other Information