Handyman Pro LLC ratings, reviews and complaints - Handyman Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Handyman Pro LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Handyman Pro, can help with projects large and small. All Phases of Construction, Full Remodeling & Minor Repairs, Kitchens & Baths, Decks, Landscaping & Hardscaping, Tiling Home Maintenance and Roofing.

Primary Contact:	Anthony Catalli (President)
Business Started:	11/22/2011
Social:

About Handyman Pro LLC

Anthony Catalli ("Tony" to his friends and clients) has been involved in the carpentry trade since 1979. A Certified Lead Carpenter, he founded Handyman Pro in 2005 and is a fully licensed and insured home improvement contractor (License #CS039784) and construction supervisor (License #39784). Prior to founding Handyman Pro, Tony has worked as a finish carpenter, a construction supervisor for high-end residential construction projects, and he ran his first business, Catalli & Son, for 17 years.

Tony has earned a reputation as a reliable, honest and skilled contractor. He takes great pride in the quality of his work, no matter the size of the project. With his mobile workshop, he comes prepared to tackle any job.

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's home Improvement Contractor registration, please contact the Massachusetts Office of Consumer Affairs & Business Regulation at www.mass.gov or call (617) 727-3074.

This company's HIC license number is 158339.

To check the status of this company's Construction Supervisor license please contact the Massachusetts Executive Office of Public Safety and Security at elicense.chs.state.ma.us or call (617) 727-7775.

This company's Construction Supervisor license number is CS-039784.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Handyman Pro

Websites:
There are no additional web sites.

Contacts:

Office

Other Categories:

Home Improvements