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Hawthorne Auto Square

  889 inquiries |
Used Car Dealers

11646 Prairie Avenue
Hawthorne, CA 90250
| Get Directions

(866) 707-7664

https://hawthorneautosquare.co...

Please contact the business for hours of operation.

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

50%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/20/2020

DO NOT GET A CAR FROM THIS DEALERSHIP

DO NOT GET A CAR FROM THIS DEALERSHIP I REPEAT DO NOT GET A CAR FROM HAWTHORNE AUTO SQUARE. In the beginning they present themselves to be honest, trustworthy, and a dependable business you can get into a business relationship with. All that will change the moment you put your money down, sign the contract, and drive off the lot. I decided to purchase a car from them because I didn't want another thirty thousand or a forty thousand dollar contract. I wanted something quick to pay off but didn't have enough to buy a car in full. Two weeks after I purchase the car I started having engine problems. I took it back to the dealership , they were very rude and told me that it's a used car as is with no warranty. I've had the car for over a year and have made steady payments and my car has been in the shop over 13 times. There is always something wrong with this car from the transmission, from the motor mounts, from the electronic problems the radio stopped working the AC stopped working the doors won't lock or unlock the trunk doesn't open the seat won't move forward there has just been a plethora of problems since I purchased this car. I know two other people that purchased a car from this place and cars are having similar issues. They will sell you a car that is breaking down and make it appear like it's reliable in the beginning they also advertise that they report to the credit bureau they do not they only report the moment your car is reposed or you stop making payments.

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Complaints and Resolutions

Total Amount in Dispute:
$5,000.00

Total Amount Settled:
$0.00

Complaint Experience

50%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

However, the company failed to respond to one complaint.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

2 complaints against Hawthorne Auto Square closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

Hawthorne Auto Square Inc. is an auto dealership in Hawthorne, California that sells quality, dependable used vehicles.

Primary Contact: Mohamed Nasr (Marketing Manager)
Business Started: 8/3/2016
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Hawthorne Auto Square Inc

Websites:
There are no additional web sites.

Contacts:

Lupe Zeina