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HCBC Services

377 inquiries |
Water Damage Restoration Services

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2155 Buckskin Place
Riverside, CA 92506 | Get Directions

(951) 807-1374

http://www.hcbcservices.com

Please contact us for our general business hours.
Emergency Response Services Available 24/7

Company Rating

AAA

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Customer Reviews

based on 9 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/10/2014 Scott F.

Gregory is a man of his word.

I hired Gregory to do carpet cleaning both at my house and business at least 4 times in the last couple of years. Their prices are fair and I’m really satisfied with their services on all categories. Gregory is a man of his word and makes sure I’m satisfied with the work perform. He follows up to make sure I’m happy. I have and will continue to recommend their services.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against HCBC Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

HCBC Services provides residental and commercial certified flood restoration and carpet & duct cleaning services, including water damage restoration, mold remediation, rapid-drying, low moisture carpet cleaning, upholstery cleaning, and much more.

Primary Contact:	Gregory Allen (Owner)
Business Started:	8/13/2012
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

HCBC Services, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Mold Inspection and Remediation

Carpet and Upholstery Cleaning Service

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