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Hollywoodbets complaints

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P.O. Box 74234
Rochdale Park, 4034 | Get Directions

(087) 353-7634

http://www.hollywoodbets.net

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Total Amount in Dispute:
$15.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Hollywoodbets closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Hollywoodbets

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4/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $15.00 Amount Settled: $0.00

Customer Complaint

3/29/2022

Hi i toppedup with 1 for you voucher on the 27 march 2022 at about 10:54 but still my amount is not reflecting on my hollywoodbets acc i personally called the 1 for you helpline thinking its their problem buy was told its reedemed but hollywoodbets but i am not seeing that its still says 0:00 on my account i have been trying to talk to them via facebook even live chat but nothing is happening worse part i was asked to send them the proof of voucher i sended it but still nothing this very stressing to me how they treat their costumers Resolution Sought I would like my account to be accreditated immediately cause this is not on as I failed to play my games due to the incompetent

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