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Home Performance Alliance, Inc

 Member | 1,698 inquiries |
General Building Contractors

1780 102nd Avenue North Suite 500
Saint Petersburg, FL 33716
| Get Directions

(727) 538-4140

http://www.hpawindows.com

Monday-Friday:
9:00 AM-5:00 PM

Company Rating

AA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

89%

Complaint Resolution Index (CRI)

9 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 08/27/2015
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 5/28/2019

Home Performance Alliance

The employees do not give out the business name. Very conflicting. Maybe better training would make potential customers feel more confident.

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Complaints and Resolutions

Total Amount in Dispute:
$40,706.00

Total Amount Settled:
$30,706.00

Complaint Experience

89%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

9 complaints against Home Performance Alliance, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
8 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Home Performance Alliance, Inc specializes in energy efficient and hurricane impact vinyl windows and doors. We promise you a superior product made right for you. We will work with you from start to finish, until you are 100% satisfied.

Primary Contact: Peter Vetere (Vice-President)
Business Started: 4/6/2005
Social:
About Home Performance Alliance, Inc

HPA has more than 10 years of experience servicing the Tampa Bay and surrounding areas. We are a proud member of NARI- National Association of the Remodeling Industry, NAHB National Association of Builders, TBBA Tampa Bay builders association as well as GuildQuality a third party customer satisfaction surveying company.

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Interested in Home Performance Alliance, Inc?
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.


Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

HPA Windows & Doors

Websites:
There are no additional web sites.

Contacts:

Customer Service
Madolyn Clements (Marketing)
Support
Gary Delia (CEO)

Other Categories: