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3650 Emerald Street Apt. S1
Torrance, CA 90503
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(310) 845-6864

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Total Amount in Dispute:

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against HomeBello closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against HomeBello

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RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint


I placed a order for a detective pendant and charm can you inform me if you received information. Resolution Sought Notify me

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RESPONSE: Complaint was not answered Amount in Dispute: $50.00 Amount Settled: $0.00

Customer Complaint


Absolutely horrible experience. Frame was broken upon arrival and smashed. Home bello has the worst customer service I've ever had. No apology from them or "I'm sorry for your hassle"~ they told me "send it back if you want a refund." That is all. Good luck staying in business when you don't care about your customers. Now I'm stuck with a $40 + frame that is broken. Why would I have to pay money for your mistake? And ship it back out of my own pocket? Truly not a caring company. All about the $$$, and really not good products. Will never shop with you again. Buyer beware. Resolution Sought Refund

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