Hotel Timeshare Resales International, Inc. ratings, reviews and complaints - Time Shares

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Hotel Timeshare Resales International, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Hotel Timeshare Resales International's staff has over 85 years of timeshare experience in sales, marketing and quality assurance. They provide the resale of timeshares.

Primary Contact:	Tom Pickford (President)
Business Started:	6/19/1997
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01522857
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

On January 8 2013 this company advised our office that there is an imposter company using the same name based in the Dominican Republic. All of the information looks similar except the website which is www.HTRI4TIMESHARE.COM the fradulent company collects upfront fees. The imposter company also is advertising the BBB Logo which reverts to this company's website. The company warns consumer not to pay up front fees. Please be aware.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Hotel Timeshare Resales & Travel Services

Hotel Timeshare Resales

Websites:
There are no additional web sites.

Contacts:

Joan Pickford (V.P.)

Reputation Report

Hotel Timeshare Resales International, Inc.

Complaints and Resolutions

Other Information