New Car Dealers
based on 1 review.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
She lied and used unethical sales tactics to get us into the dealership.
We spoke with Kailey for a few days. She lied and used unethical sales tactics to get us into the dealership. While she didn't have the car we wanted, she told us that her Brother was the Auction guy and he could get what we wanted, no problem. We drove an hour out of the way, through a terrible storm we didn't know was there. Had to pull off the road and everything. Only to get there and she is off, not answering texts, or her phone now. Her brother is not there either even though she made the appointment saying they would be there for us. They have no appointment for us, even though she checked 3 times if we were coming. No one was expecting us or knew who we were. We left immediately. We came to buy a car, now writing reviews while we drive another hour in the rain to get home. For them to fire her, or put her through some ethics training. She's why there is a bad stigma against sales people. This was completely unacceptable. I would lose my license or at least have to pay a fine if I did something like that in my field.
BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
This company's business is the sale of new and used vehicles.
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Companies selling vehicles must register with the Department of Motor Vehicles.For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.doFor businesses outside of California, please check with the agency that regulates this industry.
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