Find a reputable business?

Complaints and Resolutions complaints

30025 Alicia Parkway, Suite G127
Laguna Niguel, CA 92677
| Get Directions

(800) 858-9891

Monday - Friday, 6am - 8pm PST

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Read More

Complaint Closing Statistics

1 complaints against closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against

Sort by


RESPONSE: Complaint was not answered Amount in Dispute: $209.59 Amount Settled: $0.00

Customer Complaint


i finished my divorce interview on 10-11-18 and have not yet received my forms. I paid the extra money to have them delivered to my home address and still have yet to receive them. also my bank card was compromised from a company in LA due to weak security through this institution for a $40.59 purchase. when i call customer service I'm on hold for 20 minutes at a time and give up because i don't have all day to wait on hold. very poor customer service. now I'm worried about my SSI number being compromised as well. Resolution Sought Total refund if papers are not received by Oct 31. site says 3-5 day delivery. not 35 day delivery

Read More