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1211 John Reed Court
City of Industry, CA 91745
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(800) 944-4322

http://www.handhelditems.com

Phone Hours of Operation:
Mon - Fri: 9:00am - 5:00pm PT

Customer Rating

based on 2 reviews.

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Customer Reviews

Showing 2 recent reviews for IGG Factory, Inc.

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Posted on 10/31/2013

Poor Quality Products, Bad Business Practices, Indolent Workers

They have very bad customer service. They sell inferior products with low quality materials. They also have a return policy that is quite short and realistically not adequate for the cost of the product. 30 days to return a product that obviously is made with poor quality materials is ridiculous and they are profiteering off of ripping people off.

Posted on 10/17/2013

BAD SERVICE

I placed an order Oct 3,& still haven't received my package& to top it off the gave me a fake invalid tracking number.first the told me when I called my order was shipped out Oct 3,I called back they say the just shipped it out Oct 11,& then told me it was in NC on its way for delivery.which I still haven't seen it.when I call ups or usps they say they gave me a fake invalid tracking number.my point is just be careful because they or doing fake advertisement.they put stuff online but don't really have it in stock when you order it.and their customer service is poor. I would never again order anything from their website