In The Mix Concrete Design

BLISTERS AND BUBBLES after 6 weeks of epoxy concrete floor installation

BLISTERS and BUBBLES all over the floor, after only 6 weeks of Ken putting a new epoxy concrete floor in our home (see attached pictures). We were furious to see the floor, but were even more flabbergasted when Ken blatantly refused to take responsibility. He ordered my husband to take moisture test, at our own cost, and report back to him before he would come out and take a look! We are homeowners, not contractors. Making sure that the prep work is properly done including testing the moisture level is the responsibility of the contractor, not homeowners. And no matter how you want to twist it, no 'good floor' should go blistered and bubbled after only 6 weeks. Ironically, he is using our floor picture on his facebook portfolio, even here on Yelp (see pic dated Oct 8) - LOL. Furthermore Ken kept adding price along the way: Epoxy Materials now increased from $6/foot to $8/foot, workers quit on him and we had to pay part time workers he picked up. Final invoice came up way more than the original quote, with overtime payment for Ken himself! I wish we never used his service. Now not only we have to pay another contractor to redo the floor, but also an additional charge to remove the one that In the Mix aka Ken did! http://www.yelp.com/biz/in-the-mix-concrete-san-francisco

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