INCA-One Corporation ratings, reviews and complaints - Industrial Products Manufacturer

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against INCA-One Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our company manufactures robotic automation machines to lift heavy objects and items such as TV's, Ceiling lift, pull out display lifts and other related jobs.

Primary Contact:	Elmar Toribio (Owner)
Business Started:	7/30/1971
Social:

About INCA-One Corporation

INCA Corporation's operating philosophy and self-defined mission is to manufacture the best robotic machines for home entertainment systems throughout the world. INCA enforces a rigorous program of quality control, finest material selection, a premium manufacturing process, and advanced engineering capability to make that goal a reality. Each and every product is built to excellence to meet our highest standards and approved by quality control prior to shipment.

We also support our manufactured products by having a Customer Service Department that is thoroughly familiar with the operation of our units, trouble shooting support, repair, and education for installers and users.

INCA maintains online services where installers can access complete operation manuals and specifications for most INCA products.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

INCA One Corporation

Websites:
There are no additional web sites.

Contacts:

Adriana Roberts

Customer Service

Tupac Roberts