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Infinity Plumbing Inc.

597 inquiries |
Plumbing Contractors

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1868 S La Cienega Boulevard
Los Angeles, CA 90035 | Get Directions

(323) 549-0643

http://www.infinityplumbinginc...

Monday - Friday 8:00 a.m. to 5:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/18/2016 Blanca R.

I had a great experience, highly recommend

I had a great experience with this company. They did an excellent job in copper re-piping my house. Plumbers are professional; they work well, fast and cleaned at the end of the day. The technicians, who patched the holes in the wall, also did an excellent job. Izzy my contact person is very professional always available, and ready to answer all questions. I will highly recommend Infinity Plumbing, Inc to everyone.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Infinity Plumbing Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We specialize in copper re-piping.

Primary Contact:	Marcos Marquez (Owner)
Business Started:	2/7/2002
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 804047
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Infinity Plumbing

Websites:
There are no additional web sites.

Contacts:

Alejandra Marquez

Maria Marquez (Officer)

Addresses:

1868 South La Cienega Boulevard, Los Angeles, CA, 90035

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