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Inner City Skyline

Member | 1,537 inquiries |
General Building Contractors

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419 Main Street, Suite 36
Huntington Beach , CA 92648 | Get Directions

(855) 751-4663

http://www.innercityskylineinc...

Monday - Friday: 9 am - 5 pm

Company Rating

AAA

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Customer Reviews

based on 11 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

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Membership Information

Proud member since 06/26/2019
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 4/3/2020 Daniel C.

Amazing company

We could not be more thrilled with Inner City Skyline. They were the epitome of professional, on time, and on budget. I hear nothing but horror stories from friends who are remodeling their kitchens. That is the exact opposite of our experience. The entire team took their time to get to know us and help us figure out our priorities. They listened and created a design that fit our life and our savings account. Once the project began, we were given daily updates by our on-site lead and we had weekly meetings to discuss status, changes, and challenges. All of the members of the team were quick to respond to any and all of our questions (of which there were many) and concerns (of which there were few). Thank you SO much for giving us the kitchen of our dreams and their ongoing support and service.

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Complaints and Resolutions

Total Amount in Dispute:
$2,749.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Inner City Skyline closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Inner City Skyline provides full scale remodeling, repairs and home improvement services for energy efficiency.

Primary Contact:	David Partiel (RMO)
Business Started:	5/5/1989
Social:

About Inner City Skyline

Inner City Skyline provides premium quality materials and professional construction crews for homeowners interested in tackling home improvement and remodeling throughout Orange County. Our project managers bring dream homes into reality. Dream big with Inner City Skyline and let our project managers, contractors and staff bring your vision to life. Our general contractor offers value, functionality, and design for every project we consider.

Inner City Skyline has been helping Orange County and Los Angeles County for over 30 years. We have offices in the heart of Los Angeles and in Huntington Beach, CA. Our organization is a family owned and operated. Whether you found us online, through a magazine or saw one of our ads, consider a free estimate to see why so many homeowners are turning to us for help with kitchen remodeling, bathroom remodeling, additions, roofing and more.

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Licensing

California State Contractors License Board

Verified License

License Number: 567188
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Innercity Skyline

Websites:
There are no additional web sites.

Contacts:

Michelle (Office Assistant)

Customer Service

John Morales (General Counsel)