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Inspired Silver

 Member | 2,243 inquiries |
Jewelry Retail

3245 Palm Center Drive
Las Vegas, NV 89103
| Get Directions

(866) 547-4583

http://www.inspiredsilver.com

Online Shopping 24-7. Customer Service Hours Monday - Friday 9AM - 5PM

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

7 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 11/13/2017
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 12/29/2018

Poor Excuse for A Business

I ordered a bracelet for my mother, I paid ,plus shipp and never received the bracelet. I 've emailed them numerous times and still no answers . Please don't order from theses theives they will take your money and never send the product. I 've read 100 people's statements on Facebook the same thing happened to them . Now Inspired Silver has set it where you can no longer make a post so they can continue to rob people . Please don't fool yourself.

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Complaints and Resolutions

Total Amount in Dispute:
$252.00

Total Amount Settled:
$252.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

This company has a pattern of complaints alleging delays in delivering ordered merchandise or failure to deliver after receiving payments incorrect items delivered dissatisfaction with the quality of the merchandise difficulty obtaining delivery status poor customer service and refund issues. The company generally responds to complaints by providing tracking information and claiming items have been shipped or advising customer service would make contact regarding the orders.

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Complaint Closing Statistics

7 complaints against Inspired Silver closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
4 Agreed to make an adjustment
0 Refusing to make an adjustment
2 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Inspired Silver specializes in providing runway, celebrity, and designer inspired sterling silver & cubic zirconia jewelry.

Primary Contact: Customer Service
Business Started: 6/17/2003
Social:
About Inspired Silver

Inspired Silver features fashion jewelry, charms, cubic zirconia jewelry and more. Designer jewelry and celebrity wedding rings as seen in magazines as the finest collection of engagement rings and sisters jewelry. Also available: necklaces, rings, earrings, bracelets, pearls, charm jewelry, anklets, stud earrings, men's watches and many more product reviews.

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Interested in Inspired Silver?
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail or Telephone Order Rule protects consumers who shop by mail telephone computer or fax. According to this regulation companies must ship your order when promised or within the time stated in its ads. If the company doesn't specify a shipping time it must send the merchandise within 30 days. The time begins as soon as the company receives your completed order whether they charge your account at that time or not.

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~ If there will be a delay the company must contact you immediately and give you the option to either agree to a new shipment date or cancel the order for a full refund. If the merchant cannot meet the revised shipment date they must again contact you to notify you of the delay and give the option of waiting or cancelling or cancel the order themselves and provide a prompt refund.

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~ If you decide to cancel your order and you paid by credit card the seller must credit the account within one billing cycle. If you paid by cash check or money order the merchant must mail your refund within seven business days.

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~ The rule does not cover subscriptions such as magazine subscriptions and similar deliveries except for the initial shipment; orders made by collect-on-delivery or COD; transactions covered by the FTC Negative Option Rule such as book and music clubs; and services such as mail order photofinishing.  

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Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Ecommerce Innovations, LLC
Inspired Silver.com

Websites:
There are no additional web sites.

Contacts:

David Strager (Managing Memeber)

Other Categories: