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1601 Willow Road
Menlo Park, CA 94025
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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

6 complaints against Instagram closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
6 Unanswered

6 complaints against Instagram

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RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint


I open an account with Instagram. My Instagram account has been hacked. I tried several attempts to contact you my pages star-studded my numbers also been hacked I had over 4 million people you can verify with. TD Jakes and several others. They can verify that my account one of my first experiences with Teddy Riley I would like to my accounts to be closed and secured someone change my IP address it was a fan. You are no telephone number so I can talk to a live representative. And there were several attempts to my life and slander in the media thank you Resolution Sought Close accounts facebook also star-studded too much hacking

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RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint


Instagram allowing accounts to be open related to sexual images, pornography, sex with animals and young girls inappropriate postings. I've sent messages to company; however to no avail. Resolution Sought Communicate with people in charge and advised about situation.

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