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Interstate Commerce Financial Credit Corporation

487 inquiries |
Other Financial Services

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18000 Studebaker Road Suite 700
Cerritos, CA 90703 | Get Directions

(562) 467-8935

http://www.icfcc.net

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/17/2018 Sam A.

unresponsive company

This company does not respond to phone calls, does not return voicemails, does not respond to emails, and does not seem to process or pay out any surety bond claims that it must do per US Department of Transportation FMCSA rules. Very shady company with very bad reputation and many complaints online. For example, our company Megapolis has filed a claim back in February 5, 2018, made numerous phone calls, sent numerous emails - but no response and no payment from Interstate Commerce Financial Credit Corp.

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Complaints and Resolutions

Total Amount in Dispute:
$14.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Interstate Commerce Financial Credit Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Interstate Commerce Financial Credit Corp. (ICFC), is a California corporation serving the transportation industry, banks, insurance agents, manufacturers, U.S. custom brokers and brokers approved by the Department of Defense.

Primary Contact:	Ralph St. James (Vice President/Trustee)
Business Started:	8/2/2004
Social:

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Licensing

California Department of Business Oversight

Verified License

License Number: 603A635
Status: Active

This company is a financial institution governed by the Federal Motor Carrier Safety Administration Broker License ID 2512000 and the State of California Department of Corporations CFL Lic. # 6031002. As of our last verification on June 2 2010 these licenses were verified as current and active. For the most up-to-date information regarding license status consumers may contact the FMCSA by calling (888) 368-7238 or by visiting their website at ttp://li-public.fmcsa.dot.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Interstate Commerce Financial Credit Corp. (ICFC) is a California corporation serving the transportation industry banks insurance agents manufacturers U.S. custom brokers and brokers approved by the Department of Defense. It is recognized by the U. S. Department of Transportation Federal Motor Carrier Safety Administration. ICFC issues trust funds (or evidence of security) to prospective applicant brokerÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s pursuant to Title 49 Section Ãƒâ€šÃ‚Â§13906 Ãƒâ€šÃ‚Â§387.307 and Ãƒâ€šÃ‚Â§387.203 (2) Title 49 requires that the property broker have a surety bond or trust fund in effect for $10 000 and a process agent BOC3 or the F.M.C.S.A. will not issue a license.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

ICFCC

I C F C C

Websites:
There are no additional web sites.

Contacts:

Angelica Mendez (Executive Administrative Assistant)

Other Categories:

Other Credit Services

Bonds Surety Fidelity

Moving and Storage Companies

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