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J & M Homes

1,289 inquiries |
General Building Contractors

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4540 Campus Drive Suite 100
Newport Beach, CA 92660 | Get Directions

(949) 689-9094

http://www.jandmhomesinc.com

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/29/2017 Mario M.

J & M Homes did a great job

I hired J & M homes to do a complete remodel of our master bedroom and bath. Everything went very smoothly. They worked hard and did a great job. They communicated with us every step of the way. Their workers were very professional and there was someone on site daily checking on things. I would definitely hire them again in the future.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against J & M Homes closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

J & M Homes specializes in new home construction, remodels, renovations, and additions. We service Southern California and adjacent areas, including Orange, Riverside, San Diego, and Los Angeles Counties.

Primary Contact:	Michael Gorman (Vice President)
Business Started:	11/19/2015
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1011264
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jamie Gorman (President)

Other Categories:

Construction and Remodeling Services

Home Builders