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J Bros Construction

739 inquiries |
General Building Contractors

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14148 Hamlin Street
Van Nuys, CA 91401 | Get Directions

(818) 425-9507

http://www.jbrosconstructionin...

Company Rating

AAA

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Customer Reviews

based on 10 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/22/2018 Madison B.

We highly recommend J Bros Construction!

We had a wonderful experience working with J Bros Construction. When we found out we needed foundation work done on our 1927 home, Bernardo came highly recommended from several friends including our real estate agent. He and his crew were wonderful to work with and did a fantastic job. They were always courteous and thoughtful, and the work was impeccable and done in a timely manner. Now the foundation is not only repaired, but much stronger than before! Bernardo is an excellent builder, a kind person, and we simply cannot recommend him highly enough.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against J Bros Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

J Bros Construction provides general business and residential construction services specializing in kitchens, baths, and room additions.

Primary Contact:	Bernardo Alvarez (Owner)
Business Started:	7/28/2010
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 950517
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

JBros Construction

Bernardo Alvarez

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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