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Jim Willis & Sons Builders, Inc.

107 inquiries |
Home Builders

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799 1/2 Liberty Streeet
Penfield, NY 14526 | Get Directions

(585) 383-1972

http://www.jimwillisandsons.co...

Call For A Free Estimate: (585) 383-1972

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/8/2015 Linda M.

They finished on time. The weather did not seem to stop them. They do high quality work.

They did a tear down of one house and six years later we remodeled and tore down the house next to us and expanded. They finished on time. The weather did not seem to stop them. They do high quality work. We were from California and our architect highly recommended them. All along the way we were quite impressed with their work otherwise we would not have used them for our second project. My husband is knowledgeable about construction and he would not use anybody else. I am going to be using them again to replace my decking and this will be the third time I have used them.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jim Willis & Sons Builders, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Jim Willis & Sons Builders, Inc. is a full service general building contractor. We specialize in new construction, renovations and remodeling services. Serving residential and commercial clients.

Primary Contact:	Michael Willis (CEO)
Business Started:	1/12/1988
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Licensing

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Peter Willis

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