561 inquiries | Health Clubs
(949) 255-7330
http://www.lafitness.com
Please contact for business hours as vary by location
Company Rating
BB
Customer Reviews
based on 4 reviews.
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Complaint Experience
4%
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Employees are not trained for CPR/First Aid.
My Nephew, A. Trinidad was working out at La Fitness Puyallup 10515 156 St., E Puyallup WA 98373 on March 18th he went into cardiac arrest. Not one of the employees assisted with CPR first aid or used the defibrillator he was resuscitated my his family member and fiends that was working out with them. Apparently none of the worker there offered assistance. If it wasn't for the janitor cousin and his friends that was working out there he would not be here with us today. He endured a week in the hospital and had a heart surgery and is now stable. My concern is this might happen to others and there is no plan of action to assist others. I truly that his condition would have been a lot better had the staff of La Fitness acted with what they have been trained to do in this situation. More training and handling in future situations like this.
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BCA's Summary and Analysis:
Complainants allege a variety of customer service and billing disputes which are typical in number and nature for this industry. Some customers complain they experience difficulty contacting the company to report problems or address billing issues such as credit card errors or obtain information on cancellation procedures.The company generally responds to complaints by issuing refunds canceling memberships and clarifying billing disputes. Further the company explains that the majority of complaints concerning contract disputes occur when customers fail to read and follow contract stipulations.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
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Company Info
L.A. Fitness Sports Clubs is a Fitness Health Club providing various fitness equipment and fun, motivating fitness classes such a yoga, aerobics, cycling and more.
Interested in L.A. Fitness Sports Clubs? Contact them directly!
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
We routinely suggest to customers to read and understand all contract terms before signing. It is important to obtain written confirmation of any unclear issues and especially of all verbal promises. California law allows five business days to cancel health club memberships. We strongly advise following cancellation instructions specified in the contract. It is prudent to send cancellation letters by certified mail keeping a copy and your mailing receipt for your records.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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