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Laptop & Desktop Repair LLC

  503 inquiries |
Computer and Electronics Recycling Services

84 Coney Island Drive
Sparks, NV 89432
| Get Directions

(888) 821-1143

http://www.ecyclebest.com/

Mon - Fri 7am to 4pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/9/2014

Never do business with this company

Tried getting phone back after a real lowball offer less that $300 than what was quoted. Tried calling over and over and waited on hold to be told how buns they were and purchasing was only dept. that could return phone. I sent numerous emails canceling order and asking for phone back needless to say I waited over a week for a response. Then I get email they are sending me a payment!! Why? I cancelled order. Terrible company that misrepresents what they are really about, stealing your items.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege the company fails to honor quotes for electronic devices and does not return devices as represented. Specifically consumers allege they receive quotes for devices they wish to send in to the company for recycling. After sending in devices they receive checks or deposits that are considerably lower than quoted. While the company's website terms and conditions say consumers will be given 5 days to accept or reject a lower priced offer many complainants dispute this claim stating they never receive any notification from the company. In other instances complainants allege when they reject lower price offers and request their devices and/or accessories back their requests are denied.

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Complaint Closing Statistics

0 complaints against Laptop & Desktop Repair LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Cash For iPhones buys used cell phones and electronics and pays customers.

Primary Contact: Customer Service Cash For Laptops
Business Started: 4/5/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

CashforLaptops.com
eCycle Best
CashforBerries.com
CashforSmartphones.com
LaptopAid.com

Websites:

Contacts:

Justin (Customer Satisfaction Champion)
Vadim Olegovich Kruchinin (Owner)
David V. Kruchin (President/Owner)
Robert Basso
Ryan Anhorn (Owner)

Other Categories:

Addresses: