Find a reputable business?

Reputation Report

LenderFi.com

610 inquiries |
Mortgage Services

File Complaint

26679 West Agoura Road, #225
Calabasas, CA 91301 | Get Directions

(888) 342-0000

http://www.lenderfi.com

Monday through Friday 9:00am - 9:00pm PST

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 11 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/17/2018 Iris W.

I am so thankful to Ryan!

It was, indeed, a pleasure working with Ryan Scholer of Lenderfi to purchase a home. He follows through and always been there to make sure everything works for me. He was way step ahead all the time. He made the process simple. Thank you Ryan for all your help! Appreciate it!

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against LenderFi.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

LenderFi.com is a licensed direct lender that offers the lowest mortgage rates and fees in the industry. Who strive to make the lending process simple and easy.

Primary Contact:	Ryan Scholer (President)
Business Started:	6/23/2006
Social:

Interested in LenderFi.com?
Contact them directly!

Request Quote

Licensing

California Department of Real Estate

Verified License

License Number: 01767474
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Lenderfi, Inc.

Websites:
There are no additional web sites.

Contacts:

Jennifer DeLuca (Senior VP, Operations)

Addresses:

528 Palisades Drive, #520, Pacific Palisades, CA, 90272

26010 Mureau Road #130, Calabasas, CA, 91302

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile