Liberty LLC ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Liberty LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing insurance, settlements, estate and financial planning services.

Primary Contact:	Vic Sears (Principal)
Business Started:	1/1/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Before making a decision to purchase estate planning services, check the qualifications, experience, and education of the company or individual you are dealing with first. In California, customers have a three-day cancellation right for home solicitation contracts if the amount is over $25. Insurance policies have longer cancellation rights. For senior citizens, annuities are required to be provided with a 30-day cancellation period wherein you may cancel without obligation. A written notice of cancellation should be provided along with instructions on how to implement cancellation procedures. See the advice of a trusted advisor or legal professional.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Liberty, LLC

Senior Financial Workshop

Senior Professional Services

Senior Survival LLC

Websites:
There are no additional web sites.

Contacts:

Owner

Lee Summit (Partner)

Mike Kench (Corp. Manager)

Other Categories:

Estate Planning

Reputation Report

Liberty LLC

Complaints and Resolutions

Other Information