402 inquiries | Information Search Retrieval Services
(800) 775-9059
http://www.localrecordsoffices...
Monday – Friday Call Us
Company Rating
F
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege the company sends out misleading solicitations designed to appear as if they are receiving a bill from an official records office or that it is necessary to pay $89 to purchase a copy of their grant deed. Some complainants state the documents received could have been found by performing a simple search listed inaccurate information or could be obtained from a local government source for free or a nominal fee.~~The company responds by disputing that the mailers are misleading and pointing out that they are a legitimate business that provides a copy of their Deed a detailed Property Profile or other Record of Title service. They state that they do display required disclaimers that they are not associated with the government and clearly indicate that the letter is a solicitation and not a bill. The company has issued refunds upon request when customers accept their offer and services are completed.~
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Company Info
Local Records Office charges $89.00 for Property Profile reports and retrieval services including reports for the most recent deed recorded, property details, transaction history, comparables, assessor map, foreclosure activity, and more.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company and others that conduct business similarly are not part of the Government and are not acting on behalf of any government agency. Property grant deeds confirm the ownership of a home or property and are mailed to new homeowners after a purchase is finalized. These deeds are usually required only during transactions such as home loan refinancing transactions to obtain a home insurance policy or a sale. If you are selling your home your real estate agent will take care of obtaining the certified grant deed for you. You do not have to use these private companies to obtain copies of the deed or other public records. Although it is suggested that property owners have a copy of the deed the urgency to obtain one is greatly over exaggerated by these types of companies. You can obtain a copy of a deed or recorded document at any time by contacting your local Recorder’s Office for free or for a nominal fee. ~~It is against U.S. Postal Service regulations to mail a bill or invoice that is actually a solicitation unless it bears a clear disclaimer that such unsolicited invoice is for information only and not a request to pay. The best protection against phony invoices is knowledge and vigilance. Be on the lookout for disguised solicitations. Carefully review invoices from companies which you do not normally do business; establish effective internal controls for the payment of invoices and verify all invoices with the person who gave authorization. ~~Some solicitations could violate the law if they misrepresent information. The U.S. Postal Service requires solicitations that look like invoices bills or account statements to carry one of the following notices: ~~THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER or THIS IS A SOLICITATION FOR AN ORDER OF GOODS OR SERVICES OR BOTH AND NOT A BILL INVOICE OR STATEMENT OF ACCOUNT DUE. YOU ARE UNDER NO OBLIGATION TO MAKE ANY PAYMENTS ON ACCOUNT OF THIS OFFER UNLESS YOU ACCEPT THIS OFFER.~This disclaimer must be in very large (at least 30-point) type and must be in boldface capital letters in a color that contrasts prominently with the background against which it appears. The disclaimer must not be modified qualified or explained such as with the phrase "Legal notice required by law." It must be the one prescribed in the statute or alternatively the following notice prescribed by the U.S. Postal Service: THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER. ~
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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