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Lomeli Photography

  454 inquiries |
Photographers

22693 Old Canal Road
Yorba Linda, CA 92887
| Get Directions

(714) 279-3080

http://www.lomeliphotography.c...

Tuesday - Friday 9:00 a.m.-5:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/7/2013

I am pleased with my photos, but the service made me feel terrible & I am sorry that I paid them to be rude to me.

My school has a contract with Lomeli Photography, so for my senior pictures I had to drive to the studio. There was traffic so I showed up for my 11:30 appointment SEVEN minutes late. The woman at the front desk was so ungracious to me and accused me of being late, saying that they would only have time to take one set of pictures for me (when I was scheduled for two set of photos). After she had finished scolding me for arriving to my appointment late, she asked me to sit and wait for the photographer to get ready. So this place not only makes you feel like you are a waste of their time, they make you wait around for them to get ready. But by 11:40 I was in the studio getting my photo taken; I cannot complain about the quality of the photographers, because my photos were done quickly and turned out beautifully. After I had chosen the best photo from the 10 or 12 that the woman shot of me, they literally kicked me out. There was still a solid 12 minutes of my appointment: plenty of time for my second set of photos to be taken. Yet they insisted that I was interfering with their next appointment (at 12 o'clock).

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Lomeli Photography closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

We have been providing photography services since 2009. Our specialties include graduation photos; sports & school activities and family portraits to include babies, toddlers and teens.

Primary Contact: Evn Mau (Owner)
Business Started: 12/17/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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