I had sent several emails to Lyft about my problem. I had always use Lyft as a rider for my travel to and from work and they were excellent. I considered driving for them because of my experience with them and talking with other Lyft drivers. I decided to apply for the Express drive program, but decided against it after receiving another offer of employment while waiting on my background check to come back. I immediately tried to contact Lyft to cancel my application and request a refund, but you have no way to communicate with them but via email. I feel that they should get rid of their customer service email and replace with a person you can communicate with. It took me contacting BCA, before I finally got a response from a customer service representative name Joshua. All I can say is Thanks to Joshua for the immediate resolution to my problem!
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