based on 2 reviews

  • Category:
  • Address:
    548 Market Street, Suite 68514
    San Francisco, CA 94104
  • Phone:
    (855) 865-9553
  • Website:
  • Social:
    Lyft, Inc. on Twitter Lyft, Inc. on Facebook Lyft, Inc. on Blog Lyft, Inc. on LinkedIn 
  • Hours:
    For business hours contact (855) 865-9553
  • Primary Contact:
    Jessica Carmack (Support Specialist)
  • Business Started:

Lyft, Inc offers a network of Drivers that are matched with passengers who request rides through the Lyft iPhone or Android app

200 inquiries

About Lyft, Inc.

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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Customer Reviews & Ratings

2 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    Had been trying to obtain a refund from Lyft for their express drive program.

    Posted on 6/27/2018

    I had sent several emails to Lyft about my problem. I had always use Lyft as a rider for my travel to and from work and they were excellent. I considered driving for them because of my experience with them and talking with other Lyft drivers. I decided to apply for the Express drive program, but decided against it after receiving another offer of employment while waiting on my background check to come back. I immediately tried to contact Lyft to cancel my application and request a refund, but you have no way to communicate with them but via email. I feel that they should get rid of their customer service email and replace with a person you can communicate with. It took me contacting BCA, before I finally got a response from a customer service representative name Joshua. All I can say is Thanks to Joshua for the immediate resolution to my problem!

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