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Reputation Report

Magic City Ford

  6 inquiries |
New Car Dealers

51 Northridge Lane
Lexington , VA 24450
| Get Directions

(540) 296-2011

http://www.magiccityfordlexing...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2021

Great experience!

I was given an excellent deal from Magic City Ford on a beautiful car, and I was treated like a valued customer! I will return in the future and will recommend them to my family and friends.

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Complaints and Resolutions

Total Amount in Dispute:
$1,400.00

Total Amount Settled:
$1,400.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

2 complaints against Magic City Ford closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is new & used car dealership.

Primary Contact: Penny Burch (General Manager)
Business Started: 1/15/1938
Social:

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Interested in Magic City Ford?
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Magic City Auto Group
Magic City Ford Lincoln
Magic City Motor Corporation

Websites:
There are no additional web sites.

Contacts:

Windy Cook (Sales)
Cameron Johnson (CEO)
Chris Price (Sales)
EJ Higgins (Sales)
Matt Tyree (Sales)

Other Categories:

Addresses: