Mark Christopher Auto Center ratings, reviews and complaints - New Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mark Christopher Auto Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Mark Christopher Auto Center provides the sale of new and pre-owned vehicles.

Primary Contact:	Loretta Holtz (Chief Financial Officer)
Business Started:	6/5/1968
Social:

About Mark Christopher Auto Center

Mark Christopher Auto Center is the largest Chevrolet, Buick, Cadillac and GMC dealer in California! Being centrally located in Ontario, CA. allows us to easily serve the Fontana metro area. Family owned and operated since 1972, with a friendly staff who can help you find your next new Buick car, used Cadillac or any GM car, truck or SUV. If you're coming from Fontana, Riverside, Rancho Cucamonga or anywhere in the Inland Empire to view our vast selection of Chevy cars or GMC trucks.

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Mark Christopher Auto Ctr

Mark Christopher Hummer

Mark Christopher Chevrolet, Inc

Mark Christopher Cadillac

Websites:
There are no additional web sites.

Contacts:

Alex Sarabia (Internet Manager)

Chris Leggio (CEO)

Warren Fagerstrom (General Manager)

Other Categories:

Used Car Dealers

Addresses:

9400 7th St, Rancho Cucamonga, CA, 91730-5690

Reputation Report

Mark Christopher Auto Center

Complaints and Resolutions

Other Information