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Direct Roofing

Member | 201 inquiries |
Roof Contractors

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8223 Croesus Avenue
Los Angeles, CA 90001 | Get Directions

(213) 820-6598

Please contact the business to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 03/07/2024
This company is a Member of Business Consumer Alliance.

Recent Review

This business has no reviews.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Direct Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Marlon Mauss provides a variety of roofing services including roofing repair and replacement and is experienced with all kinds of roof types.

Primary Contact:	Marlon Mauss (Owner)
Business Started:	12/1/2021
Social:

About Direct Roofing

Marlon Mauss is a licensed roofing contractor with the Contractor's State License Board in California.

Interested in Direct Roofing?
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Licensing

California State Contractors License Board

Verified License

License Number: 1084378
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Marlon Mauss

Websites:
There are no additional web sites.

Contacts:

Monica Espinoza (Office Manager)

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