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Master Lube & Car Services Repair Division

  15 inquiries |
General Auto Repair Services

202 East Meadow Road
Eden, NC 27288-3416
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(336) 627-5823

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/29/2020

SERP. belt changed on Jun 16, 2020 it broke while driving the car on June 26.

I took my car to have a SERP. belt changed on Jun 16, 2020 it broke while driving the car on June 26. They charged me $149.06. $59.31 for the belt and &$75 for labor. Even though they gave me $75 back I still have a complaint about the way he talked to me when I told him what had happen and I had to buy another one and pay someone else to put it on. It was no concern whatsoever. I do not want anyone else going through the same thing. I think because I was w woman he just didn't care. Even though he gave me half back, he still was nasty the way he talked to me and didn't say sorry or anything. I just want for you all to let him know there was a complaint filed against them and they don't have to worry about me going there again also I am letting others know about the business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Master Lube & Car Services Repair Division closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is providing auto repair services.

Primary Contact: Management
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Master Lube Oil Change Ctr
Master Lube Oil Change Center

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: