76 inquiries | General Auto Repair Services
(336) 627-5823
Company Rating
BBB
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
SERP. belt changed on Jun 16, 2020 it broke while driving the car on June 26.
I took my car to have a SERP. belt changed on Jun 16, 2020 it broke while driving the car on June 26. They charged me $149.06. $59.31 for the belt and &$75 for labor. Even though they gave me $75 back I still have a complaint about the way he talked to me when I told him what had happen and I had to buy another one and pay someone else to put it on. It was no concern whatsoever. I do not want anyone else going through the same thing. I think because I was w woman he just didn't care. Even though he gave me half back, he still was nasty the way he talked to me and didn't say sorry or anything. I just want for you all to let him know there was a complaint filed against them and they don't have to worry about me going there again also I am letting others know about the business.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's nature of business is providing auto repair services.
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Licensing
Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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