Maximum Results Solutions, Inc. ratings, reviews and complaints - Health Food Retail Stores

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Two complaints allege the company fails to provide refunds or continues to charge their credit card when products were returned. The company responds to complaints by denying receipt of the returned product and stating the other customer failed to return the product within the 90 days specified in their money back guarantee.

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Complaint Closing Statistics

0 complaints against Maximum Results Solutions, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sale of HGH and intimacy supplements.

Primary Contact:	Lawrence Pepe (Owner)
Business Started:	4/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On July 18, 2003 the company advised our office that they are dissolving their California branch and are moving to another state. They did not disclose their new location. However, their website for one product reflects the California location while their website for another product reflects a Nevada location.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:

Contacts:

Owner

Other Categories:

Online Retailers

Reputation Report

Maximum Results Solutions, Inc.

Complaints and Resolutions

Other Information