Medicor, LLC ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints contain a pattern of allegations of misrepresentation of the offer and the refund policy and the performance of the software. Complaintants allege they were led to believe that the company had lists of doctors who wanted electronic medical billing services. However, complainants allege they had to market their own services to the doctors and most of the doctors on the lists did not have current addresses, were not interested in their services, or were unaware of Medicor. Many complainaints state that the software did not work, was not easy to use, and the training, technical support and customer service were inadequate or non-existent. Complainants said that when they attempted to return the product, they were told there was a no refund policy. The company responded to some complaints by issuing refunds or technical support. Some complaints remain disputed, meaning the customers were not satisfied with the company's response. Most recent complaints remain unanswered by the company.

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Complaint Closing Statistics

0 complaints against Medicor, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling medical billing software for individuals to perform medical billing services.

Primary Contact:	Andrew Rubin (President)
Business Started:	8/1/1999
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On March 14, 2001, the Bureau received notification that Medicor, LLC, was temporarily closed pending a hearing to be held on March 15, 2001. The hearing is pursuant to the Order of the United States District Court for the Central District of California. The order was was entered on March 1, 2001, with case number CV 01-1896 CBM (Ex). For additional information please contact, Office of the Receiver for Medicor, LLC., at P.O. Box 7701, 8206 Wilshire Blvd., Beverly Hills, CA 90211 or call (310) 726-4247. Due to the lack of response to complaints from the company or the Office of the Receiver, our office will no longer process complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Medicore LLC

Kwic Claim

Medico

Medicor L A

Websites:

Contacts:

Brian Demorest (Vice President of Operations)

Herbert Rubin (Owner)

Shira Winitzky (Head of Customer Service)

Paul Stagman (Manager)

Addresses:

6741 Van Nuys Blvd., Van Nuys, CA, 91405

Reputation Report

Medicor, LLC

Complaints and Resolutions

Other Information