Menconi & Associates, Inc. ratings, reviews and complaints - Other Real Estate Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Menconi & Associates, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Menconi & Associates, Inc. is a Full Service Lending and Real Estate Company providing variety of loan programs to meet your purchase or refinance needs as well as residential real estate broker services.

Primary Contact:	Mark Menconi Sr. (Owner / Broker)
Business Started:	3/19/2002
Social:

About Menconi & Associates, Inc.

California Mortgage Group is committed to helping you find the right mortgage product for your needs. We understand that every borrower is different, and we offer a variety of products to meet your individual requirements. We make the process of securing a mortgage simple and straightforward by offering you the latest in financial tools that enable you to make sound financial choices. Contact California Mortgage Group to find out more about the products and services we can provide.

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Licensing

California Department of Real Estate

Verified License

License Number: 01345757
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

California Mortgage Group

California Mortgage Group and Menconi & Associates

Websites:
There are no additional web sites.

Contacts:

Alisa Giakes (Senior Loan Officer)

Christina Savedra (Sr. Loan Officer / Realtor)

Lisa Werbe (Loan Specialist / Processing)

Michelle Smith (Realtor)

Nicole Menconi (Operations Manager)

Other Categories:

Loan Companies

Reputation Report

Menconi & Associates, Inc.

Complaints and Resolutions

Other Information