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Complaint Resolution Index (CRI)
BCA's Summary and Analysis:
Complaints generally allege the misrepresentation of services, failure to buy back coins, failure to pay fees, coins worth significantly less than represented, and difficulty contacting the company. Some complainants are senior citizens that have invested their savings.
The company responds to some complaints by contacting the complainant directly to offer resolution. In most cases the company failed to respond to complaints.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.