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Microsoft Corporation

  680 inquiries |
Computer Software Services

One Microsoft Way
Redmond, WA 98052
| Get Directions

(425) 882-8080

http://www.microsoft.com

24/7

Company Rating

B

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Customer Reviews

based on 3 reviews.

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Complaint Experience

1%

Complaint Resolution Index (CRI)

71 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/4/2019

Perhaps their promises for other "free" services are more multitudinous.

I am attempting to find out information regarding ZKYPE video-chat services that are advertised as completely free. Each and every time I offer my questions regarding this quire, however, the "expert technician" with "hundreds of satisfied customers" proudly displayed by his and her photos; draws me deeper into the rabbit hole and the, ultimately states that the service is "free" and for the price of "just $1" all shall be made clear to me. The very nest pane, however, is a bank form that requires all of my personal banking identification information and confidential routing number. Now, I may not be the sharpest tool in the shed but this sure looks like a bait and switch operation to lure the unsuspecting into a full scale Identity theft assault. If someone provides their personal information, bank routing information, account numbers and passwords on "merely a $1" form; that victim might not be aware that they have just given away the keys to the kingdom. This is asking to the trap of "Oh come here near the van, little girl, just for a minute, I want to show you a quite little puppy. I could very well be absolutely wrong, but I shall sleep better knowing that I have exercised my civic duties and appealed to authority for relief. First check it out to verify my claim and then effect a "sting" in order to gain admissible evidence" and then by the way, if you search deeper into this matter you will find, amongst their FAQ comments such as "I was a refund."

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Complaints and Resolutions

Total Amount in Dispute:
$4,128.00

Total Amount Settled:
$0.00

Complaint Experience

1%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

71 complaints against Microsoft Corporation closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
70 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Microsoft Corporation is a search engine providing several listing that available.

Primary Contact: Customer Service
Business Started: 7/1/1981
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.


Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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