Monex Deposit Company

  • Category:
  • Address:
    4910 Birch Street
    Newport Beach, CA 92660-2113
  • Phone:
    (949) 752-1400
  • Website:
  • Social:
    Monex Deposit Company on Facebook Monex Deposit Company on YouTube Monex Deposit Company on Twitter Monex Deposit Company on LinkedIn 
  • Hours:
    Personal Advisors available online and by phone.
  • Primary Contact:
    Christina Carabini (Customer Relations)
  • Business Started:

This company's business is the sale of precious metals.

4,511 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreed to make an adjustment
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement

Total: 0 complaints

Complaint Experience


Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Complainants allege that they purchased precious metals based on advice and coaching from account representatives and as a result they incurred substantial financial losses. A few clients complained that account representatives did not follow their instructions in applying funds for investment or t...Read more

Comments and Analysis

BCA's Comments and Analysis

This company does not take responsibility for client losses regardless of advice offered by account representatives. Keep in mind precious metal investments are considered risky; results are dependent upon relevant commodities markets which tend to...Read more

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

Agency: Commodity Futures Trading Commission/CFT

On September 6, 2017, the US Commodity Futures Trading Commission (CFTC) filed a civil injunctive enforcement action in the U.S. District Court for the Northern District of Illinois against Monex and it’s principals ...Read more

Advertising Reviews

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