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Mor Air, Inc.

 Member | 689 inquiries |
Air Conditioning & Heating Contractors

11661 Saticoy Street
North Hollywood, CA 91605
| Get Directions

(818) 203-2878

http://morairinc.com/

Monday - Friday: Open 24 hours Saturday & Sunday: 9:00 AM- 4:00 PM Contact Us: (818) 203-2878

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

proud-member

Proud member since 10/01/2014
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 3/13/2018

I'm their biggest fan!

Mario & his guys are the type of guys that you point them on the right direction and they will get the job done. He is clean, professional and meets all expectations. I'm their biggest fan. I own a building, so I don't have the time to double back on anything. I've used him twice and both times he came through. Absolutely recommend them, I do all the time!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Mor Air, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Mor Air, Inc. provides professional heating, ventilating and air conditioning contractor services.

Primary Contact: Mario Mora Jr. (CEO/President/RMO)
Business Started: 12/13/2013
Social:
About Mor Air, Inc.

Serving North Hollywood, California and Surrounding Areas. Licensed, Bonded and Insured! CSLB License #996969
Guided by a policy based on MOR AIR INC’s 3 Core Values, our mission is to be recognized by our customers as the trusted experts for all Heating and Air Conditioning services as well as by all of our associates in the HVAC industry. Forged by years of hands-on experience and academic training, our service level is fit to exceed customer satisfaction just as our motto states, “Bringing you more than just air.”

Competing in an industry where large companies have compromised reliability and trustworthiness as they have expanded across the country, MOR AIR INC. envisions a return of the higher level quality service experience customers will be able to depend on once again, “Quality service and repair.” Rather than move quickly through each job to prove efficiency, although efficiency is important, our aim is to appreciate the time with each and every customer as a time we can use to leave such an impression that we will not only gain retention for future services but we will be recommended to friends and family as well. By following our motto, holding steadfast reliance in our value system and creating lasting relationships with customers, MOR AIR INC will become a household name

This virtue being commonly known as the best policy, at MOR AIR INC we list Honesty at the top of our values list for the positive effect that it has on human relationships-- it ensures that they last! Understanding this phenomenon, we maintain a straightforward attitude with our customers, clearly explaining costs and work that is performed, verbally and written. Helping customers understand details on products, on work performed or information on their existing machines will create a more comforting service experience. Too many stories are told by customers about big companies that exist nowadays who walk into a home with a salesman attitude. These companies only look at their bottom line profits and are set on convincing the customer to buy products and a whole new system from them before even making a sincere attempt at resolving the customer’s issue which could often just be a cheap, minor repair. In contrast to these sales oriented companies, MOR AIR INC sets and maintains an ethical code of Honesty in order to ensure long lasting relationships with all of our customers and business associates..

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Licensing

California State Contractors License Board

Verified License

License Number: 996969
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Mor Air Heating & Air Conditioning

Websites:
There are no additional web sites.

Contacts:

Amy Mora (Office Manager)

Other Categories: