287 inquiries | Information Search Retrieval Services
(888) 704-1900
http://www.mylife.com
24 hour service
Company Rating
F
Customer Reviews
based on 1 review.
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Complaint Experience
0%
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Move the terms and conditions to a clearer position.
On my life website when you click the $1 subscription option , at the very bottom after the accept button is fine print about an autorenewel. The site is not clear and putting a terms and conditions after the accept button is sketchy.
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BCA's Summary and Analysis:
Complainants generally allege that the company automatically renews memberships and debits accounts. Some customers report signing up for the service based on a low monthly rate but are charged for a non-refundable yearly or a lesser term subscription up-front. In some cases complainants are dissatisfied that their information is posted on the company’s website and request its removal.~~The company generally responds by providing refunds and states that accounts are set to auto-renew at the end of the subscription term unless the customer disables the auto-renew feature before the renewal is processed. In response to the amount of the charges they state that customers signed up for a term account with a monthly subscription rate billed up-front for the entire term and is listed in several places on the order page. The company promptly removes profiles when requested and also states that the information was gathered from public sources.
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Company Info
MyLife provides a people search tool. They can help you reconnect with friends, family and others.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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