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2029 Century Park East, #900
Los Angeles, CA 90067
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(310) 282-2914

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege the company fails to cancel their contracts or provide refunds. Customers contend after cancelling their contracts within the three day cancellation period loans are still processed and deposits are not refunded. Some complainants allege they have difficulty contacting the company after payment is secured or that phone calls are not returned when scheduleing appointments with talent managers. A few complainants allege the contracts provided are misrepresented and promises are not upheld. ~~The company responds to some complaints about cancellations by stating cancellations are accepted upon mailing faxing or hand delivering within three business days from the transaction date. The company responds to other complaints by offering to continue services scheduling appointments or denying the customer’s allegations. The company responds to one complaint by stating their finance company provided a refund.

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Complaint Closing Statistics

0 complaints against My Talent Service closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing a membership service for acting, photography and modeling classes.

Primary Contact: Liz Brainard
Business Started: 2/26/2006
Social:

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Licensing

California law requires any company that procures or offers to procure employment or auditions or that provides artist management services direction or counseling to develop an artist's career for any of which they collect a fee in advance to post a $10 000 bond. This law also prohibits charging for such services such as; registering or listing the artist for employment providing photographs videotapes other promotional materials costumes lessons or training or auditions. As of our last verification on August 26 2008 we could find no record of this company's license or registration with the Department of Industrial relations as an advance fee talent service or Talent Agency.~~For the most up-to-date information regarding licensing status consumers may contact the Industrial Relations Board by calling (415) 703-4846 or visiting their website at www.dir.ca.gov/databases/dlselr/TalAg.html. To obtain bonding information write to the Division of Labor Standards Enforcement Department of Industrial Relations Legal Section at P.O. Box 420603 San Francisco CA 94142 or call (415) 703-4846 or by email to DLSE.licensing@dir.ca.gov. The website address is www.dir.ca.gov.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company's principal Erik Desando has previously owned or operated other talent agencies or talent management companies in Southern California. Our past experience with Mr. Desando's companies has been that the companies failed to obtain and maintain licenses required by the State and some developed complaint patterns alleging misrepresentation of services. Some of these past businesses include but are not limited to Kids and Teens Casting The Hollywood Group and Hollywood Handbook. ~~These companies advertise for talent that imply that by responding you will have started on your road to stardom. If you answer an advertisement they will often tell you outright that they will help you obtain acting or modeling employment. The catch is that everyone who responds needs lessons or training to go before a camera or down a runway they say. This training is really what these companies are selling and their courses can obligate you for thousands of dollars. In reality they cannot guarantee you employment and you will not find such a guarantee in their written contract.~~California law contains certain requirements of advance-fee talent services and prohibitions against certain practices. If the company promises you auditions or employment or if they even ask you for a fee in advance a talent service is considered to come under the provisions of this law. Under the law they are not allowed to charge you for example to provide photographs filmstrips audition tapes or videotapes lessons or training. ~~By law you are entitled to a refund of anything you pay to an advance-fee talent agency if you do not receive the services you were led to believe would be performed. The refund is to be made within 48 hours of your request for it. Additionally you have the right to cancel your contract for any reason within 10 business days of the date of the contract. If you cancel your payment is to be returned within 10 business days.~~If your written contract does not inform you of your right to a refund or to cancel you may demand your refund or cancel your contract at any time without regard to these time limits. If your money is not returned within the 48 hours or 10 days respectively the company is required to refund double your money. Despite the law’s protections if you are not dealing with a reputable talent service you may find it difficult to enforce your rights.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources
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Additional Info

DBAs:

My Artist's Place, LLC
The Big Talent Be.e
Be Productions
gonnabe.com
Kids Unlimited

Websites:
There are no additional web sites.

Contacts:

Martha Brown (Vice Pesident of Operations)
Erik DeSanto (Owner)
Jeffrey Tisdale (Agent for Service)
Barry Faulk (Owner)
Eric DeSando (Owner)

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