| Business Consumer Alliance

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against My Tax Help MD closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Tax Help MD, our primary goal is to help you settle back taxes owed to the IRS. We are a nationwide full service tax company with a combined experience of over 50 years. We welcome the opportunity to earn your business.

Primary Contact:	Ekaterina T. Drouin (President)
Business Started:	6/18/2012
Social:

About My Tax Help MD

Let our tax experts solve your tax problems. No matter how much you owe, our income tax services delivers the solid tax relief you need. We provide essential tax debt relief solutions that reclaim your financial freedom. Rid yourself of tax problems today. No other company delivers more solid and reliable tax relief than My Tax Help. We exceed all expectations by performing tax services such as Release Bank Levies, Stop Wage Garnishment, Payment Plans/Partial Pay IA, File Delinquent Tax Returns & more.

Interested in My Tax Help MD?
Contact them directly!

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Licensing

~ This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer license or registration please contact the Internal Revenue Service at www.irs.gov or via email at epp@irs.gov.

~ ~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Just Tax Help MD

Tax Help MD Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Dean M. Drouin (President)

Other Categories:

Tax Preparation Services

Tax Negotiator

Addresses:

13883 76th Road N, West Palm Beach, FL, 33412

Reputation Report

My Tax Help MD

Complaints and Resolutions

Other Information